The BMTG Masterclass in Moving from Operational Management to Strategic Thinking (2 Days)
Masterclass Overview
While Managers must manage the “day to day “activities, they also must lead. Part of that next step is to understand where they are leading their teams and what strategy is in place. This is where great leaders differentiate themselves from managers that purely follow a brief!
Strategy is all about developing an effective plan to bring the desired results, and having taken account of all factors…Internal and external. It is more than just following a plan, it also needs the vision and business acumen to deliver against business goals that can change, and which need fast thinking and clear decision making.
We are passionate about developing leaders and as a natural consequence teams, equipping them with the skills & behaviours that will enable them to produce improved & sustainable results.
We create organisational improvement by enabling leaders to transform their thinking with regards to their current and future organisational challenges. We know that an individual’s thinking will directly influence the way that they feel and thus dictate their choice of actions. In turn this impacts on the speed, quality and consistency of all results both now and in the future.
We equip leaders with a personal and organisational success system that they can apply to ensure that they maximize their time, energy, resources and outputs. See below:
Training Methods
- BMTG employ best practice interactive training techniques.
- All our Trainers are highly experienced practitioners who have operated successfully in the field and are with BMTG by reputation and invitation only. We have no ‘beginners’. All our Trainers have themselves been trained in BMTG techniques and our style is common throughout our entire portfolio of MasterClass.
- The BMTG technique involves classroom lecturing, highly intensive case study / role playing sessions, classroom interaction and feedback and one to one coaching from the Trainer.
- BMTG have found this to be one of the most effective training methodologies to date and many large multinationals and training companies have also taken up this approach.
MasterClass Structure
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What is Strategy?
6 Habits of Strategic Thinkers
Strategic Planning
Being a Strategic Leader
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Big Picture Thinking Skills
Strategy into Operational Action (Cascade of Goals and Key Performance Indicators
Core Ideology Generation (The Vision)
Values Generation & Implementation
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Benefits of Attending
By Attending This Highly Interactive MasterClass You Will Be Equipped With The Skills To:
- Fully understand what strategy is and the skills required
- Recognise the difference between “Operational” and “Strategic” thinking
- Understand the key strategic actions necessary in a range of situations to ensure success
- Recognise the six habits of Strategic Thinkers
- Plan strategically
- Create actionable communication objectives
- Ensure the people in the organization understand and buy into all messages
- Be a Strategic Leader
- Looking at the “Big picture”
- Take the key decisions to implement the strategy
- Be the strategic politician
- Find lessons in every experience, and recognise all learning opportunities
- Gain insights from a variety of people across the business
- Deliver strategy into Operational Action (Cascade of Goals and Key Performance Indicators)
- Understand the core ideology of the business
- Generating a clear strategy and operational goals
- Generating organisational and team values
- Live the values and strategy on a day to day basis
- Measure the values against plan on a regular basis
Who should attend?
- New Strategic Leaders
- Operations Directors
- Operations Managers
- Operations Supervisors
Plus anyone wishing to develop Business Strategy skills.
Trainers
Meet Your MasterClass Directors (Specific trainer will be determined by availability):
John Bullock: Founding Director
John is a driven, enthusiastic and dynamic individual that started his successful career within both the Leisure and Retail sectors.
After 12 years in an operational role John became an international business consultant and for the last eleven years has worked with a diverse mix of organisations ranging from large blue chip companies through to the public sector, dealing with large programmes through to 1:1 Executive Coaching.
He specialises in award winning pragmatic leadership, business improvement and change programmes. This draws upon his senior operational / commercial expertise within industry.
John is the founding director & owner of Solution Focused, Learning and Development Consultancy. Solution Focused (UK) Ltd works at a senior level across all sectors and has a proven record in enabling organisations to move forward in a results focused way, engaging their employees to deliver the return on investment and culture required.
In addition to John’s 23 years’ in business John is also academically qualified, holding a Post Graduate qualification in ‘Solution Focused Thinking Leadership and Coaching’.
A very proud moment in John’s life was being part of the team that received the ‘Queens Award for Voluntary Service’ at Buckingham Palace for the work carried out by all the volunteers at Stafford Town Charted Standard Community Football Club.
Nick Bishop: Head of New Business and Associates
Having spent close to 15 years managing teams of up to 250 in leading blue chip companies, Nick has a real understanding of the needs of business but equally importantly of the demands that is placed on individuals. The people management has always been the buzz for Nick, constantly trying to find better ways to manage, coach and inspire his teams to greater levels of success.
Nick has delivered programmes both within the UK and overseas and has helped to develop the BPO sector in Botswana over a period spanning two years.
UK clients include NHS Direct, Bank of Scotland, DWP, Argos and a range of local councils. Nick has been asked to speak at a number of events and conferences including local government forums and Contact Centre bodies where he has a strong CRM background.
For the last four years, Nick has been a judge at the UK and Overseas Customer Service Training awards, and was both a Judge and a presenter at the 2015 “WOW” Awards in London.
Nick delivers our key flagship Solution Focused Leader Programme whilst heading up our Solution Focused Customer Service Programme. As well as being a key deliverer, Nick has a strategic role within the business managing new business generation.