Masterclass in Logistics & Supply Chain Management (3 days)
Course Overview
Logistics and supply chain management are now firmly established as critical business concerns. And many organisations have appointed Directors or Vice-Presidents who are responsible for ensuring the cost-effective operation of the end-to-end pipeline that links the supply side of the business with the end market. Carried out well, supply chain management has a major role in achieving competitive advantage.
Supply chains operate in a world where globalisation is the norm and where the rate of change continues to increase. The emphasis is moving towards providing customers with customised goods and services, quickly and easily, when and where they want them. Balanced against this is the need to minimise risk and to create supply chain resilience, and to ensure that supply chains are ethically clean and green.
Logistics and supply chain professionals are in heavy demand and this intensive and highly interactive 3-day Masterclass provides delegates with the skills and expertise required to enable them to create real value for their organisations through the discipline of supply chain management.
The Masterclass is facilitated by leading practitioners in the field and provides a critical look at the whole of the supply chain. The “4Rs” of supply chain management are highlighted – responsiveness, reliability, resilience and relationships. And there is an emphasis on matching supply and demand, creating lean and agile processes, managing complexity and the use of IT. Time is also spent looking at emerging trends, such as the use of blockchain, the creation of ethical supply chains, the contribution of supply chains to the circular economy and the “servitisation” of products.
In addition to a detailed exploration of the fields of logistics and supply chain management, the Masterclass includes a session on vital soft skills such as communication, stakeholder management and negotiation.
Questioning is encouraged and there will be plenty of discussion allowing participants to share their own experiences, thoughts and ideas. Each delegate will receive full course notes and a set of templates and other materials that they can take back to use in their own organisation.
Course Contents
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What is logistics and supply chain management
Delivering customer value
Measuring logistics costs and performance
Managing supply and demand
The responsive supply chain
Strategic lead-time management
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Managing the global pipeline
Managing risk in the supply chain
Networks in the supply chain
Creating a sustainable supply chain
The supply chain of the future
Soft skills for supply chain professionals
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Benefits of Attending
By attending this Masterclass you will be equipped with the skills to:
- Understand what logistics and supply chain management is all about
- Understand how excellence in supply chain management can deliver competitive advantage
- Work collaboratively with sales and marketing to deliver real customer value
- Identify the costs of serving the customer and of the logistics behind that
- Measure the performance of the supply chain
- Improve the visibility of demand
- Improve forecasting and demand planning
- Understand what it takes to create lean and/or agile supply chains
- Take steps to reduce lead-time and avoid stock-outs
- Manage a global supply chain by thinking global but acting local
- Manage the risks inherent in supply chains of all shapes and sizes
- Look at supplier networks, collaboration and cooperation as sources of value
- Understand the best use of 3PL and 4PL (third and fourth party logistics)
- Create a sustainable supply chain
- Understand future trends and think about acting on them now
- Improve your communication, stakeholder management and negotiation skills
Who Should Attend this Course?
- Logistics Managers
- Supply Chain Managers
- Procurement Directors / Procurement Managers
- Buyers / Senior Buyers
- Operations Managers and operations personnel
- Sales and Marketing Managers wishing to understand the key role of supply chain management
- Business Owners / Executive Directors / Managing Directors / General Managers
- Operations Directors /Operations Managers
- Finance Directors / Finance Managers
- Project Directors / Project Managers /Project Engineers
* PLUS anyone else who is interested in ensuring that the bid and tender process works well in their organisation – matching the right suppliers to the right customers and ensuring value is created on both sides.
Trainers
Meet your training course director: John Atkinson FITOL
John’s corporate experience spans some 30 years including Head of Group & Global Procurement for Focus Wickes plc. where he was responsible for the full creation and implementation of global sourcing initiatives, supplier/vendor management and commercial contract negotiation. John has also held senior roles within Barclays Bank corporate and led a wide and diverse range of teams, both locally and globally.
John is a Fellow of the Institute of Training and Occupational Learning and also a Certified Instructor in delivering emotional intelligence training. John has wide international experience, including: Kuwait, Iraq, Qatar, KDR, China, Germany, France, Sweden, Malaysia & West Africa. Organisations that John has worked with include: KNPC, Petronas, Shell, Total, Lafarge, Nigeria LNG, The United Nations, Zain Corporation, Maybank & Sinopec.
As a consultant and trainer for the last 11 years John is passionate about delivery, and utilises his career expertise to ensure that clients receive leading edge training results, enabling delegates to understand not only the subject matter, but also the application and usage to add value both to their role and within the wider organisational environment
Meet your training course director: Steve Mallaband
Steve is a procurement professional with over 25 years of experience, and has held senior positions with several large organisations both in the UK and abroad. During his career he has bought a large variety of goods and services in an international context, and has been very actively involved in the use of e-procurement. For the last 7 years he has provided training and consultancy to public and private sector clients around the globe on a wide range of topics. He is a knowledgeable, interesting and entertaining presenter who is able to draw on his wealth of practical experience to excellent effect.
Meet your training course director: Ros Howard
Ros is a professional business trainer and a Fellow of the Institute of Training and Occupational Learning (ITOL). Ros has a rich and varied career in industry and education. She believes that excellence in communication and other “soft skills” is vital for business success, and has a real passion for instilling learning in others. For the last 10 years she has provided training, coaching and consultancy to a variety of clients in many different countries and from many different organisations. She is a dynamic and inspiring presenter who, having taught English as a Foreign Language, is particularly sensitive to the needs of the non-native English speakers.
Steve and Ros work together to deliver this Masterclass in Logistics and Supply Chain Management, offering you the best of both worlds – a very experienced procurement practitioner backed by an expert in communication and soft skills.
Meet your training course director: Andrew Neilson F.C.I.P.S. (Chartered) F.C.I.L.T.
Andrew is a professionally qualified and award-winning procurement and supply chain executive. He has led and developed procurement and supply chain functions within leading UK based, globally reaching organisations including in country management across the Americas and the Far East. He was elected as a Fellow of the Chartered Institute of Purchasing and Supply in 2016 followed closely by becoming a Fellow of the Chartered Institute of Logistics and Transport in 2017.
Andrew has now taken all of his experience into providing expertise to clients / businesses of any size with end to end procurement, supply chain and logistics training / consultancy services on a global basis. Training is delivered to all types of organisations both publicly and on-site/in-house on Supplier Relationship Management, Category Management, Negotiation, Contract Development, Operations Management, Customer Relationship Management and Inventory Management plus anything you need within an end to end Supply Chain.
- Achieved Chartered status of the Chartered Institute of Procurement and Supply 2019
- Elected as a Fellow of the Chartered Institute of Logistics and Transport 2017
- Elected as a Fellow of the Chartered Institute of Procurement and Supply 2016
- Nominated for National Travel Buyer of the Year 2012
- Winner of Chartered Institute of Procurement and Supply – Best Purchasing Initiative 2008
- Finalist - European Supply Chain Excellence Awards – Individual Contribution to Supply Chain within the EU 2008
- Finalist - European Supply Chain Excellence Awards - Sourcing & Procurement 2008
